
Customer Reply Assistant
Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls at any stage.
Think of it as a proof sheet. We look at everything that comes in, mark the four worth keeping, and put those on the page with the day range attached.




Every role is arranged through our HR team on WhatsApp. Message us to hold a place before it is taken.

Answer written questions from customers of small Australian businesses using a set of approved replies. Chat and email only — there are no phone calls at any stage.

Move order and customer details into ready-made online sheets at your own pace. Every batch arrives with a checklist and nothing has to be finished to the minute.

Keep appointment diaries in order for small operators, send confirmations and move bookings when people ask. Suits anyone whose daytime is already spoken for.

Read product pages against a short checklist — price, spelling, missing photos — and note whatever the business needs to fix. Entirely checklist driven.

HyreFrame is a small placement team in Griffith. Plenty of roles come across our desk; only four make it onto the page, and only after the employer has confirmed the hours and the day range in writing.
A short form asking your area and the hours you can genuinely cover.
Our HR team replies with the roles that match what you sent.
A friendly conversation to confirm the role and set a start date.
Training runs online and most people start in the same week.
Hours log as you work and are paid on the employer's normal cycle.
Four roles instead of four hundred. It took me two minutes to find the one that fitted.TamsinGriffith, NSW
Records work is quiet and I do it in two blocks. Nobody has questioned the hours I picked.WesLeeton, NSW
Messaged Monday, chat Tuesday, first shift the same week. Nothing to chase up.JoelleNarrandera, NSW
Our HR team will message you on WhatsApp with the roles open near you right now, and answer anything you would like to ask first.
Send my detailsNo. Every role here is beginner friendly and comes with online training before your first shift. Being reliable matters far more than a long résumé, and plenty of the people we place have never worked from home before.
A phone is enough to get started — a laptop or desktop works too. You'll want a steady internet connection and a quiet place to sit. Anything specific to a role is explained before you agree to start, and you are never asked to buy anything.
Most people begin between 15 and 30 hours a week and adjust from there. You tell us the window you can cover and we work inside it.
After you message our HR team on WhatsApp, most applicants finish their chat within two days and start in the same week.
Yes. All four roles are done entirely from home — there is no office to travel to and no in-person interview at any stage.
The employer does. We publish the daily range they have confirmed with us before you apply, and they confirm your final rate in writing.
You do not have to send an application to get an answer. Email us and a member of the team replies directly, usually within one working day.
Email: careers@hyreframe.com
Hours: Monday to Saturday, 9am – 7pm (AEST)
Location: Australia
HyreFrame is a recruitment intermediary, not the hiring employer. Hiring decisions and final pay are set by the employer. We never charge applicants at any stage.